Players Cars Ltd – Initial Disclosure Document
The Financial Conduct Authority (FCA) legally requires us to provide you with an Initial Disclosure Document. The FCA is the independent regulator for financial services in the UK.
This document explains:
The services we provide
The fees we may charge
How we are regulated
Our complaints procedure
Your rights in relation to commission disclosure
Information about the Financial Ombudsman Service and other dispute resolution options
About Players Cars Ltd
Players Cars Ltd is authorised and regulated by the Financial Conduct Authority (FCA).
Firm Reference Number (FRN): 654548
ICO Registration: ZA069114
BVRLA Membership: 11401
Our role is that of a credit broker, not a lender. We work with a panel of approved finance providers and motor funders to arrange vehicle leasing agreements for our customers.
Our Service
We provide comparative quotations based on your requirements, offering impartial information on vehicle makes, models, and funding options. To source the most suitable agreement, we may need to request personal information about your circumstances to establish creditworthiness.
It is important that all information you provide is accurate and complete to ensure we can recommend the most suitable agreement.
Fees and Charges
Processing Fee: We charge a processing fee of £199 + VAT (£239 inc VAT) per agreement. This covers the cost of documentation, administration, and arranging your agreement with the finance provider and supplying dealer.
Contract Extensions: If you wish to extend your current agreement, we may charge an administration fee of £199.99 + VAT (£239.99 inc VAT) for arranging the extension with your finance provider.
Cancellations:
All quotations are no obligation and may change depending on funder, manufacturer, or government charges (e.g. VAT, VED).
Once an order is placed and documents signed, a 14-day cooling-off period applies (for Consumers, Sole Traders and Partnerships of fewer than 4 partners). During this time, you may cancel without penalty.
After the cooling-off period, cancellations are subject to a fee equal to 5% of the vehicle’s P11D value.
Please note: The cooling-off period does not apply to Limited Companies, LLPs, or Partnerships with more than 4 partners.
Our Products
As a regulated credit broker, we introduce customers to a panel of trusted finance providers. Products include:
Business Contract Hire (BCH)
Personal Contract Hire (PCH)
Short-term lease options (subject to availability)
Additional services such as vehicle maintenance packages and ancillary products (e.g. GAP Insurance, subject to partner availability).
We will always work to source the most suitable deal available through our network of funders.
Commission Disclosure
The FCA requires brokers to disclose that we may receive a commission from a funder or finance provider when a lease agreement is arranged.
The amount of commission we receive may vary depending on the funder, product, or vehicle.
This may affect the total amount payable by you under the agreement.
Consumers, Sole Traders, and Small Partnerships have the legal right to request information about the commission we may receive.
You may request commission disclosure at any stage, from initial enquiry to agreement activation, by emailing us at lease@playerscars.com.
Financial Conduct Authority
Players Cars Ltd is authorised and regulated by the Financial Conduct Authority.
FRN: 654548
You can check this on the FCA Register: https://register.fca.org.uk
Or by calling the FCA on 0800 111 6768 and quoting our FRN.
Complaints Procedure
We have a dedicated complaints policy, available on our website.
If you wish to make a complaint, please contact us by:
Email: lease@playerscars.com
Post: Players Cars Ltd, 110 Gelderd Rd, Leeds, LS12 6BY
Phone: 0113 531 0130
If your complaint relates to the finance agreement itself, we will refer it to the relevant finance provider, who will handle it under FCA rules.
If you are dissatisfied with our final response, you may escalate your complaint to:
Financial Ombudsman Service (FOS): www.financial-ombudsman.org.uk
Motor Ombudsman: www.themotorombudsman.org
BVRLA ADR Service: www.bvrla.co.uk